Terms of Service

Please read these Terms of Service (“Terms”, “Terms of Service”) carefully before using the website operated by Pierini (“us”, “we”, or “our”).

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the Service.

Table of Contents Definitions Acceptance of Terms Changes to Terms Account Registration Use of Service Prohibited Activities Intellectual Property Rights User Content Products and Services Pricing and Payment Shipping and Delivery Returns and Refunds Cancellations Privacy and Data Protection Third-Party Services and Links Disclaimer of Warranties Limitation of Liability Indemnification Termination Governing Law and Jurisdiction Dispute Resolution Force Majeure Severability Waiver Entire Agreement Contact Information

Definitions For the purposes of these Terms of Service:

“Service” refers to the website, applications, and any related services provided by Pierini “Website” refers to our website accessible at [your-website-url.com] “User”, “You”, and “Your” refers to the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service “Content” means text, images, photos, audio, video, location data, and all other forms of data or communication “User Content” means Content that You submit, upload, or transmit through the Service “We”, “Us”, and “Our” refers to Pierini 2. Acceptance of Terms By accessing or using our Service, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.

If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

You must be at least 18 years old (or the age of majority in your jurisdiction) to use this Service. By using the Service, you represent and warrant that you meet this age requirement.

Changes to Terms We reserve the right, at our sole discretion, to modify or replace these Terms at any time.

Notice of Changes:

Material changes will be notified at least 30 days in advance Notice will be provided via email or a prominent notice on our Website The “Last Updated” date at the top of this page will be revised Your Continued Use: By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

We encourage you to review these Terms periodically for any changes.

Account Registration 4.1 Creating an Account Some features of the Service may require you to create an account. When creating an account, you must provide:

Accurate, current, and complete information Prompt updates to maintain accuracy of your information A secure password that you keep confidential 4.2 Account Security You are responsible for:

Maintaining the confidentiality of your account credentials All activities that occur under your account Immediately notifying us of any unauthorized use or security breach We will not be liable for any loss or damage arising from your failure to maintain account security.

4.3 Account Restrictions You may not:

Create an account using false or misleading information Create multiple accounts for fraudulent purposes Transfer or sell your account to another person Use another person’s account without permission 4.4 Account Termination We reserve the right to suspend or terminate your account at any time if:

You violate these Terms We suspect fraudulent, abusive, or illegal activity Required by law or legal process Continued provision of Service would be unlawful 5. Use of Service 5.1 License Grant Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your personal or internal business purposes.

5.2 Acceptable Use You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to use the Service:

In any way that violates applicable laws or regulations To exploit, harm, or attempt to harm minors in any way To transmit any advertising or promotional material without our prior written consent To impersonate or attempt to impersonate us, our employees, another user, or any other person or entity 5.3 Service Availability We strive to provide uninterrupted Service, but we do not guarantee that:

The Service will be available at all times The Service will be error-free or secure Defects will be corrected promptly We reserve the right to modify, suspend, or discontinue the Service (or any part thereof) at any time with or without notice.

Prohibited Activities You agree not to engage in any of the following prohibited activities:

6.1 Illegal Activities Violating any applicable laws, regulations, or third-party rights Engaging in fraudulent, deceptive, or misleading practices Money laundering, terrorism financing, or other financial crimes 6.2 Harmful Activities Distributing viruses, malware, or other harmful code Attempting to gain unauthorized access to our systems or networks Interfering with or disrupting the Service or servers Launching denial-of-service attacks or similar attacks 6.3 Abusive Behavior Harassing, threatening, or intimidating other users Posting offensive, defamatory, or discriminatory content Spamming or sending unsolicited communications 6.4 Unauthorized Use Scraping, crawling, or using automated tools without permission Reverse engineering or attempting to extract source code Circumventing security measures or access controls Reselling or commercially exploiting the Service without authorization 6.5 Intellectual Property Violations Infringing on copyrights, trademarks, or other intellectual property rights Uploading content you don’t have the right to share Removing or altering copyright notices or proprietary markings Violation of these prohibitions may result in immediate termination of your access to the Service and potential legal action.

Intellectual Property Rights 7.1 Our Intellectual Property The Service and its original content (excluding User Content), features, and functionality are and will remain the exclusive property of Pierini and its licensors.

The Service is protected by:

Copyright laws Trademark laws Patent laws Other intellectual property and proprietary rights laws Our trademarks, logos, and service marks displayed on the Service may not be used without our prior written consent.

7.2 Restrictions You may not:

Copy, modify, distribute, sell, or lease any part of our Service Reverse engineer or attempt to extract the source code of our Service Create derivative works based on the Service Use our intellectual property for commercial purposes without authorization 7.3 Feedback If you provide us with any feedback, suggestions, or ideas about the Service (“Feedback”), you grant us a worldwide, perpetual, irrevocable, royalty-free license to use, modify, and incorporate such Feedback into our Service without compensation to you.

User Content 8.1 Your Content Rights You retain all rights to any Content you submit, post, or display on or through the Service. By submitting Content, you do not give up any ownership rights.

8.2 License to Us By posting User Content, you grant us a worldwide, non-exclusive, royalty-free, transferable license to:

Use, reproduce, modify, and adapt your Content Publish, transmit, and distribute your Content Create derivative works from your Content Display and perform your Content This license is necessary for us to operate and provide the Service.

8.3 Your Representations By submitting User Content, you represent and warrant that:

You own or have the necessary rights to the Content The Content does not violate any third-party rights The Content does not violate these Terms You have obtained all necessary permissions and releases 8.4 Content Monitoring We have the right, but not the obligation, to:

Monitor User Content for violations of these Terms Remove or modify User Content that violates these Terms Refuse to post or transmit User Content Disclose User Content to comply with legal obligations We do not endorse any User Content and are not responsible for the accuracy, usefulness, safety, or intellectual property rights of User Content.

8.5 Content Removal You may delete your User Content at any time through your account settings. However:

Deleted Content may persist in backup copies for a reasonable period Content shared with others may remain accessible to those users We may retain Content as required by law or for legitimate business purposes 9. Products and Services 9.1 Product Descriptions We attempt to be as accurate as possible in describing our products and services. However:

We do not warrant that product descriptions are accurate, complete, or error-free We reserve the right to correct errors, inaccuracies, or omissions We may change or update information at any time without prior notice 9.2 Availability Product availability is subject to change without notice We do not guarantee that products will be available at the time of your order We reserve the right to limit quantities or discontinue products 9.3 Pricing Errors If a product is listed at an incorrect price due to an error:

We reserve the right to refuse or cancel orders We will notify you if your order is cancelled You will not be charged if we cancel before processing payment 10. Pricing and Payment 10.1 Prices All prices are displayed in the currency specified on the product page and include or exclude taxes as indicated. Prices are subject to change without notice.

10.2 Payment Methods We accept the following payment methods:

Credit cards (Visa, Mastercard, American Express, JCB) Debit cards PayPal Bank transfer [Other payment methods you accept] 10.3 Payment Processing Payment is processed at the time of order placement or as otherwise specified You authorize us to charge your chosen payment method You are responsible for ensuring sufficient funds or credit availability We use third-party payment processors who may have additional terms 10.4 Payment Security We implement industry-standard security measures to protect your payment information. However:

We do not store complete credit card information on our servers Payment data is encrypted during transmission You should keep your payment credentials secure 10.5 Taxes You are responsible for:

All applicable sales taxes, use taxes, value-added taxes, and similar taxes Any customs duties, import fees, or similar charges for international orders We will collect taxes where required by law. Tax amounts may vary based on your location.

10.6 Currency All transactions are processed in the currency displayed at checkout. Your bank or credit card company may charge foreign transaction fees for currency conversion.

Shipping and Delivery 11.1 Shipping Methods We offer the following shipping methods:

[Standard shipping] [Express shipping] [International shipping] [Other methods] Shipping costs are calculated at checkout based on your location and chosen method.

11.2 Delivery Times Estimated delivery times are provided at checkout. Please note:

Delivery times are estimates only and not guaranteed Processing time is separate from shipping time Delays may occur due to factors beyond our control International shipments may be delayed by customs 11.3 Shipping Address You are responsible for providing accurate shipping information We are not responsible for deliveries to incorrect addresses you provide Address changes may not be possible after order processing begins 11.4 Risk of Loss Risk of loss and title for products pass to you upon delivery to the shipping carrier.

11.5 International Shipping For international orders:

You are responsible for compliance with local import laws You are responsible for any customs duties, taxes, or fees Delivery times may be longer due to customs processing Some products may not be available for international shipping 11.6 Tracking Tracking information will be provided when available. You can track your order through:

Your account dashboard Email notifications The carrier’s tracking system 12. Returns and Refunds 12.1 Return Policy For Defective or Incorrect Items:

You may return defective or incorrect items within 7 days of receipt Contact us immediately at pier_alberto@pierini.com We will cover return shipping costs We will provide a full refund or replacement For Customer Convenience:

Returns must be requested within [X] days of receipt Items must be unopened, unused, and in original condition Original packaging must be intact You are responsible for return shipping costs Refund amount may exclude original shipping costs 12.2 Non-Returnable Items The following items cannot be returned:

[Digital products after download] [Personalized or custom-made items] [Opened hygiene products] [Perishable goods] [Other non-returnable items] 12.3 Return Process To initiate a return:

Contact us at pier_alberto@pierini.com with your order number Provide reason for return and photos if applicable Wait for return authorization and instructions Ship the item using our provided return label (if applicable) We will process your refund upon receipt and inspection 12.4 Refund Processing Refunds will be processed to your original payment method Processing time: [X] business days after receiving returned item Bank processing may take additional [X-X] business days You will receive email confirmation when refund is processed 12.5 Damaged Items If you receive a damaged item:

Contact us immediately with photos of damage Do not discard packaging materials We will arrange for replacement or refund We may file a claim with the shipping carrier 12.6 Exchanges We do not offer direct exchanges. To exchange an item:

Return the original item for a refund Place a new order for the desired item 13. Cancellations 13.1 Order Cancellation by You You may cancel your order before it ships by contacting us Cancellation after shipment is not possible (return policy applies) Refunds for cancelled orders are processed within [X] business days 13.2 Order Cancellation by Us We reserve the right to cancel your order if:

The product is unavailable or out of stock Pricing or product information is incorrect We suspect fraudulent activity We cannot verify your payment information The order violates these Terms If we cancel your order, we will notify you and provide a full refund.

13.3 Subscription Cancellations For subscription services (if applicable):

You may cancel at any time through your account settings Cancellation takes effect at the end of your current billing period No refunds for partial periods You retain access until the end of your paid period 14. Privacy and Data Protection Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

By using the Service, you consent to:

The collection, use, and sharing of your information as described in our Privacy Policy The use of cookies and similar tracking technologies as described in our Cookie Policy International data transfers as necessary to provide the Service For detailed information about how we handle your personal data, please review our Privacy Policy.

Third-Party Services and Links 15.1 Third-Party Services Our Service may integrate with third-party services such as:

Payment processors Shipping carriers Analytics providers Social media platforms These third-party services:

Have their own terms of service and privacy policies Are not under our control May collect data about you independently We are not responsible for the practices of third-party services.

15.2 Third-Party Links Our Service may contain links to third-party websites or services that we do not own or control.

We have no control over and assume no responsibility for:

The content, privacy policies, or practices of third-party sites Any damages or losses caused by your use of third-party sites Accessing third-party sites is at your own risk. We recommend reviewing their terms and policies before use.

15.3 Third-Party Content We may display content from third parties. Such content:

Remains the property of the respective third parties Is not endorsed or verified by us May be subject to separate terms and conditions 16. Disclaimer of Warranties THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

MERCHANTABILITY: We do not warrant that the Service is suitable for your purposes FITNESS FOR A PARTICULAR PURPOSE: We do not warrant that the Service will meet your specific requirements NON-INFRINGEMENT: We do not warrant that the Service does not infringe third-party rights ACCURACY: We do not warrant that information on the Service is accurate or complete RELIABILITY: We do not warrant that the Service will be uninterrupted or error-free SECURITY: We do not warrant that the Service is completely secure or free from viruses USE OF THE SERVICE IS AT YOUR OWN RISK.

Some jurisdictions do not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you.

Limitation of Liability TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL PIERINI, ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES BE LIABLE FOR:

17.1 Types of Damages INDIRECT DAMAGES: Including but not limited to lost profits, loss of data, loss of goodwill INCIDENTAL DAMAGES: Unexpected consequences arising from use of the Service CONSEQUENTIAL DAMAGES: Damages resulting from inability to use the Service PUNITIVE DAMAGES: Damages intended to punish SPECIAL DAMAGES: Damages of a particular nature specific to your circumstances 17.2 Causes of Action This limitation applies regardless of the theory of liability, whether based on:

Warranty Contract Tort (including negligence) Strict liability Any other legal theory 17.3 Maximum Liability IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRIOR TO THE EVENT GIVING RISE TO LIABILITY, OR ONE HUNDRED DOLLARS ($100), WHICHEVER IS GREATER.

17.4 Essential Purpose You acknowledge that these limitations are reasonable and that we would not provide the Service without these limitations. These limitations shall apply even if a remedy fails of its essential purpose.

17.5 Exceptions Some jurisdictions do not allow limitation of liability for incidental or consequential damages, so the above limitations may not apply to you. In such jurisdictions, our liability is limited to the greatest extent permitted by law.

Indemnification You agree to defend, indemnify, and hold harmless Pierini and its officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to:

Your violation of these Terms Your violation of any law or regulation Your violation of any third-party rights, including intellectual property rights Your User Content Your use or misuse of the Service Your negligent or willful misconduct We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, and you agree to cooperate with our defense of these claims.

Termination 19.1 Termination by You You may terminate your account at any time by:

Deleting your account through account settings Contacting us at pier_alberto@pierini.com Ceasing to use the Service 19.2 Termination by Us We may terminate or suspend your access to the Service immediately, without prior notice or liability, for any reason, including but not limited to:

Breach of these Terms Fraudulent, abusive, or illegal activity Request by law enforcement or government agency Unexpected technical issues or security concerns Discontinuation of the Service 19.3 Effect of Termination Upon termination:

Your right to use the Service will immediately cease We may delete your account and all associated data You remain liable for all obligations incurred prior to termination Provisions that by their nature should survive termination will survive 19.4 Surviving Provisions The following sections survive termination:

Intellectual Property Rights User Content (license granted to us) Disclaimer of Warranties Limitation of Liability Indemnification Governing Law and Jurisdiction 20. Governing Law and Jurisdiction 20.1 Governing Law These Terms shall be governed by and construed in accordance with the laws of Japan, without regard to its conflict of law provisions.

20.2 Jurisdiction You agree to submit to the personal and exclusive jurisdiction of the courts located in [Your City/Prefecture, Japan] for the resolution of any disputes arising out of or relating to these Terms or the Service.

20.3 International Users If you access the Service from outside Japan, you are responsible for compliance with local laws. We make no representation that the Service is appropriate or available for use in other locations.

Dispute Resolution 21.1 Informal Resolution Before filing a formal claim, we encourage you to contact us at pier_alberto@pierini.com to seek an informal resolution. We will attempt to resolve disputes amicably within 30 days.

21.2 Mediation If informal resolution fails, we encourage mediation through:

Japan Commercial Arbitration Association (JCAA) Or another mutually agreed-upon mediation service 21.3 Arbitration (If Applicable) [If you want to include arbitration provisions, add them here. Otherwise, disputes proceed to litigation]

21.4 Class Action Waiver You agree to bring claims only in your individual capacity and not as a plaintiff or class member in any purported class, collective, or representative proceeding.

21.5 Exceptions Either party may seek injunctive or other equitable relief in court to protect intellectual property rights or confidential information without first engaging in the above dispute resolution process.

Force Majeure We shall not be liable for any failure or delay in performance under these Terms due to circumstances beyond our reasonable control, including but not limited to:

Natural disasters (earthquakes, typhoons, floods, etc.) Wars, terrorism, or civil unrest Government actions or regulations Labor disputes or strikes Epidemics or pandemics Utility failures or telecommunications outages Cyber attacks or other security incidents Supplier or third-party failures During a force majeure event, our obligations are suspended for the duration of the event.

Severability If any provision of these Terms is held to be unenforceable or invalid by a court of competent jurisdiction, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law.

The remaining provisions will continue in full force and effect.

Waiver Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights or provisions.

Any waiver of any provision of these Terms will be effective only if in writing and signed by us.

Entire Agreement These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and us regarding the Service and supersede all prior agreements and understandings, whether written or oral.

You may also be subject to additional terms and conditions that apply when you use:

Third-party services Affiliate services Premium or specialized features 26. Contact Information If you have any questions about these Terms of Service, please contact us:

Email: pier_alberto@pierini.com Name: Pierini Response Time: We aim to respond to all inquiries within 5 business days

For legal notices and formal communications, please use the email address above with “Legal Notice” in the subject line.

Acknowledgment BY USING OUR SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF SERVICE AND AGREE TO BE BOUND BY THEM.

If you do not agree to these Terms, you must not access or use the Service.

These Terms of Service are provided in English. For any questions or clarifications, please contact us.